Our Services
At Innovium, we manage every part of your IT environment so you can focus on running your business. From helpdesk to cybersecurity, cloud to communications, we deliver predictable pricing and local expertise.
User Support
Unmetered helpdesk support for all staff
Fast resolution times to minimise downtime
Clear communication and ticket tracking
Onsite support available when needed
Proactive Management
24/7 monitoring of systems and networks
Regular patching and updates to keep systems secure
Planned maintenance windows for reliability
Alerts resolved before they impact productivity
Cybersecurity
Multi-layer endpoint protection with Microsoft Defender
Advanced threat detection and response with human oversight
Enforced multi-factor authentication for accounts
Regular security reviews and actionable reports
Cloud & Backup
Microsoft 365 setup, security, and ongoing support
Teams, SharePoint, and OneDrive optimised for your workflows
Daily backups of mail, files, and collaboration tools
Quick recovery to protect against data loss
Voice & Data
Cloud-based phone systems that scale with your team
Reliable, high-speed internet services
Seamless integration with IT support and vendor management
Options through trusted providers (Telstra, Aussie Broadband, etc.)
Vendor Management
One point of contact for all technology issues
Liaison with your telco, ISP, and hardware suppliers
Time saved by avoiding support run-arounds
Consolidated accountability—no finger pointing